Timeline
Spring 2021
Company: | Pseudo-Nym | Job Category: | Technology |
Location: | Virtual, USA | Relevant Work Experience: | 15+ years |
Reports To: | CEO | Career Level: | Executive |
Status: | Full Time, Employee | Education Level: | Bachelor's Degree |
Purpose/Key Responsibilities:
- Assure that customers receive a quality, supported product
- In conjunction with the VP-Communications establish and maintain policies and procedures related to the scope of duties
- Identify, acquire, and implement tools and methods to support the scope of duties
- In conjunction with the CFO, manage vendors that support software development
- In conjunction with the Vice-President – Compliance, Security and Risk Management, take warranted action as directed
- May work virtually
Essential Duties & Responsibilities:
Application Development
- Manage the development of all external products and internal custom applications
- Coordinate with the Vice President – Sales and Marketing to manage requirements
- Coordinate with the Vice President – Product Assurance to achieve effective change management
- Conduct appropriate configuration management of software products
- Coordinate with the Vice President – Product Assurance to manage issues identified in the quality process
- Coordinate with the Vice President – Product Assurance to manage problems identified in the production
- Maintain Client Portals
- Customize Support Apps, as required; including creating interfaces and reporting from off-the-shelf products
- Develop Retail Front End
- Coordinate with the Vice President – Product Assurance to produce product documentation
Client Support
- Coordinate with the Vice President – Client and Partner Engagement to provide technical expertise to clients and partners, as required
Requisite Education/Experience:
- Minimum of fifteen years’ experience in software development management
- Bachelor’s degree (technical degree a plus)
- Fluent English (bi-lingual Spanish a plus)
- Excellent analytical and organizational skills
- Proficient in PROJECT